Shipping policy

Products from Flags For Good ship from our office in Indianapolis, Indiana.

 

Shipping time frames depend on your location and vary depending on the shipping method (see below), as well your local customs processing times for international orders. 

US Domestic shipments: You can now select the shipping method that best suits your need and see the exact price. This includes USPS First Class (slowest) up to UPS Next Day Saver (Fastest). There is free domestic shipping for orders over $75.

Canadian Shipments: Some products will ship from our warehouse in Brampton, ON and they will be marked on their respective product pages. These will ship with the domestic Canadian shipper you choose at checkout. If you purchase a product that is not stocked at our Canadian warehouse, duties and fees may apply depending on the value of your shipment shipped from our USA Headquarters.

Returns from Canada All returns from Canadian addresses go to our warehouse partner in Brampton, Ontario, even if the item originally shipped from the US, so your return never crosses a border.

Request your return through your account or at orders@flagsforgood.com within 30 days of receiving your order.

Once your return arrives and is checked, we refund you in Canadian dollars to your original payment method, not including any tax, duties, and import taxes you paid on the returned items if they came from the US.

Rest of the World International shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. All duty & taxes charged by the destination country are at the customers expense.

Shipping times are calculated once the order has been fulfilled, NOT once the order has been placed. We do our best to fulfill each order as soon as possible but please realize we are still a small business and growing our capability to ship faster and at a higher volume. In times of high demand or in instances where we are moving, or on vacation, these times will be longer. We try to inform of any delays on our site and blog. 

We strongly recommend that you dispatch to a reliable address, as Flags For Good is not responsible for lost or stolen orders. Though we try to be understanding and nice if USPS looses a package. We are also not responsible for porch theft.

Physical addresses are preferred, as we are unable to guarantee the safety of items delivered to PO Boxes or Parcel Lockers.

 

For any questions or inquiries, please contact orders@flagsforgood.com